Sales Assistants can be either part-time or full time.
Sales Assistant role has a focus on growing the team members understanding of the industry, key documents and the functions that a sales office perform and what Core’s sales approach is.
Key focuses for this role are:
– Delivering an engaging and exceptional customer service when the selling team members are unavailable to do so
– Understanding the unique selling points of the estate
– Gain a detailed understanding of:
o Standard lot attributes and irregular lots
o Plan of Subdivisions
o Engineering plans
o Design Guidelines and what is standard and non-standard
o Relevant ResCode items
– Assisting with incoming and outgoing communications
o Handling general community enquiries
o Making title update calls
o Focusing on warm and cold lead follow-ups and reclassification of leads
– Providing day-to-day assistance to the Estate Manager by:
o Booking in client meetings
o Issuing documentation and email communications
o Follow-up calls
What we are looking for when selecting someone for this role:
– Excellent customer service skills
– Willingness to learn
– Proactive nature
– Experience in the property, retail or hospitality industry preferred
– Thursday to Sunday availability
– Agent Representative certificate preferred (you will be required to achieve this qualification within the first 8 weeks of your start date, if you don’t already have it)
Please note that there is THREE levels within a Sales Assistant Category. The descriptor above, is for our Entry level role.